United States presale
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Frequently asked questions
Answers to the most frequently asked questions on pre-sales
What is a pre-sale or presale?
A pre-sale or presale is putting on sale a product that we have not yet physically received. Often these are bottlings that are long-awaited, have a very limited print run or for which we can/may only pass on a quantity to our supplier once.
Is a presale delivered immediately?
No, products in pre-sale are not delivered immediately according to the general "ordered before 10am, shipped the same" principle we apply. The reason is simply that we have not yet received the bottles in our warehouse.
We try to communicate a probable delivery date for each product in pre-sale as correctly and as honestly as possible, and in the checkout you will only be able to choose dates after this probable date. Whether we can eventually meet that date depends on our suppliers and may in practice be later if the products cannot be delivered to us on time.
If we fail to meet a delivery date for a pre-sale, you will be notified by us by email. If a new date has been communicated by our supplier at that time, we will also share it with you in that e-mail message.
